GO GREEN AUXILIARY POWER UNIT WARRANTY PROGRAM
Subject to all terms and conditions contained herein, Go Green APU, LLC (Go Green APU) warrants to the original buyer that under normal service and use the Go Green APU will be free from defects in material and workmanship for one (1) year of operation, from the date of original installation on a truck by a Go Green APU authorized INSTALLATION/SERVICE CENTER (CENTER).
The Kubota standard engine limited warranty period runs for a period of twenty-four (24) months or two-thousand (2000) engine operation hours, whichever occurs first. A Kubota Engine extended limited warranty of thirty-six (36) months or three thousand (3000) engine operating hours, whichever occurs first, is provided for these specific parts only:
MAJOR COMPONENTS COVERED UNDER WARRANTY
- Cylinder Block
- Cylinder Head
- Crankshaft Forging
- Connecting Rods
- Flywheel
- Flywheel Housing
- Camshaft
- Timing Gears and Gear Case
The Warranty Period for both the Kubota standard engine limited warranty and the Kubota engine extended limited warranty (by duration or operation hours) begins on the date of delivery to the original retail purchaser and is valid only until the applicable warranted duration has passed or the operation hours are exceeded,
whichever comes first.
For complete details of the Kubota engine limited warranty, please refer to the Kubota Engine Operations manual.
Go Green APU will repair or replace, at its sole discretion, any part covered by this warranty that becomes defective, malfunctions or otherwise fails to conform to this warranty under normal use and during the term of this warranty, at no charge for parts or labor. Repair or replacement will be performed at any INSTALLATION/SERVICE CENTER, upon presentation of proof of purchase and determination by Go Green APU and its INSTALLATION/SERVICE CENTER that a component is defective or has failed under normal service and use. Repair and replacement of components under this warranty shall not extend the warranty period for the APU or for a component of the APU.
DISCLAIMER OF OTHER WARRANTIES
Go Green APU, INCLUDING ITS AGENTS AND AUTHORIZED
INSTALLATION/SERVICE CENTERS, MAKES NO OTHER WARRANTIES, AND EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. No person, firm or representative is authorized to assume any obligation or make any warranty on behalf of Go Green APU other than the limited warranty as stated here.
MAINTENANCE
The Go Green APU Owner’s Manual lists all maintenance functions required to validate this limited warranty. PLEASE NOTE THAT COMPONENTS, WHICH FAIL DUE TO POOR OR IMPROPER MAINTENANCE, WILL NOT BE COVERED BY THIS LIMITED WARRANTY. As a condition of this warranty, Go Green APU reserves the right to request proofs; in the form of receipts for maintenance and any other records, that service on the APU has been carried out as per the maintenance list in the User’s Manual.
INSTALLATION
In order to validate the APU warranty, an Authorized Go Green Installation/Service Center must install the unit. Go Green APU does not warrant the installation and is not responsible for components that fail or any other damage that occurs as a result of improper installation.
WARRANTY EXCEPTIONS
This limited warranty does not apply to:
- Defects, malfunctions or failures resulting from installation, accidents, abuse,
improper servicing, contamination, road hazards, or failure to perform
required service. - Normal maintenance services or parts associated with such services,
including but not limited to filters, filter elements, oils, lubricants, coolant,
refrigerant, belts, fuses, and glow plugs. - Non-approved parts, this includes aftermarket parts.
- Used parts.
- Any damage caused by overheating the APU that is not a direct result of a defect in APU materials or workmanship.
- Damage caused to the host truck, whether or not such damage is related in any way to the presence of the APU on the truck.
- Time spent on the removal of things such as fairings, skirting and bunks for any repair.
- Defects, malfunctions or failures resulting from any modification or alteration that is performed without authorization from Go Green APU will void all GO GREEN Warranties and possibly all Kubota Warranties. This includes any and all engine speed or timing adjustments.
- Shop, Miscellaneous supplies and/or Environmental Fees are not covered under this limited warranty.
- Defects, malfunctions or failures as a result of the Bottom Panel not being installed on the APU will not be covered under this limited warranty.
Please note that only parts and labor listed on the Go Green APU Authorized Warranty Claim will be paid.
WARRANTY CLAIMS
In order to obtain authorization for warranty repairs, the owner will need to provide verification of proof of purchase with the APU serial number to an Authorized Installation/Service Center. The names and addresses of Authorized Go Green APU Installation Centers and Service Centers are listed at www.gogreenapu.com or owner may contact Go Green APU direct to obtain the information.
Center will provide warranty repairs on any APU regardless of where it was installed. The Center handling the warranty repair must call Go Green APU for authorization prior to the start of any and all warranty work. The Center must provide Go Green APU with the serial number and the hours on the APU in order to receive authorization for any repair work. Go Green APU will provide the Center with an Authorized Warranty Claim Form which will include the authorized number of labor hours, any parts authorized for the warranty repair and a Warranty Claim Number that is only active for sixty (60) days after issuance. The Authorized Warranty Claim Form does not guarantee payment of the Warranty Claim. All payment is contingent upon the test results of the defective part. If the defective part is found to be functional the claim will be denied in its entirety.
CLAIM REIMBURSEMENT
Labor rate recovery is based on the Installation/Service Center’s standard service rate, which must be published and verifiable, multiplied by the Go Green APU authorized number of labor hours. Labor hour recovery is based on Go Green APU’s published standards only.
All warranty invoices must be submitted within 60 days of the performance of any warranty repair. If a warranty invoice is submitted after 60 days it will be denied.
Parts replaced under warranty must be retained for ninety (90) days for inspection, and be sent to Go Green APU if so requested. Defective parts that are returned at the request of Go Green APU must be marked or tagged with the Warranty Claim Number. If the requested parts are not returned within thirty (30) days, Go Green APU will deny the warranty claim, this includes parts, labor and any other associated costs and invoice the Center for the cost of the replacement part, including any and all freight costs.
Go Green APU will deal with all component vendors so the Installation/Service Center does not have to, as a result Go Green APU may request that the defective part(s) under warranty be drop shipped from the Center to the original manufacturer on behalf of Go Green APU.
Go Green reserves the right to recall a unit for factory service if the failure under warranty is significant and the cost of repair is excessive.
All replacement parts are covered for three (3) months or the remainder of the original warranty period, whichever is longer.
All other expressed or implied warranties, including, without limitation, those arising under the law of equity and the implied warranties of merchantability and fitness for a particular purpose, are hereby expressly excluded from the sale and purchase of the APU and related apparatus sold hereunder, regardless of whether a claim arises under contract or tort principles, or on any other basis. The buyer’s sole remedy hereunder shall be limited to the repair or replacement of any nonconforming equipment or parts, but only if returned to an Installation/Service Center within the warranty period defined above, or with the express written approval of Go Green APU management. Go Green APU liability on any and all claims for damage or loss related to the delivery, installation and use of the APU shall not exceed the original installed price of the APU. IN NO EVENT WILL GO GREEN APU BE LIABLE FOR: LOSS OF USE; LOSS OF PROFITS; LOSS OF, OR DAMAGE TO, SHIPPED GOODS; INCONVENIENCE; COMMERCIAL LOSS; OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
TRANSFER OF WARRANTY
This warranty shall be for the benefit of the initial purchaser. If a truck upon which the APU is installed is sold and the unit is not removed, the new owner may request in writing, that Go Green APU transfer the remainder of the original warranty. Such a request shall note the hours accumulated by the APU at the time of ownership transfer, as well as the initial date of installation.
If the APU is being removed and installed onto a different truck, then an INSTALLATION/SERVICE CENTER must perform the installation, and the warranty transfer requested in writing as described above.
Upon approval by Go Green APU, the new owner will be covered for the remaining warranty left on the APU. Go Green APU reserves the right to deny transfer of warranty if these conditions are not met.
This warranty is extended under the laws of the Commonwealth of Pennsylvania. Enforcement of this warranty shall be conducted according to the laws of the Commonwealth of Pennsylvania. By acceptance of this warranty, this owner of the APU agrees that any litigation and the resolution of any dispute between Go Green APU and the owner of the APU shall be conducted exclusively in courts of the Commonwealth of Pennsylvania.
